Shotokann

1. What types of products does Shotokann offer?

Shotokann Arts and Crafts specializes in Japanese-inspired samurai armour, Kabuto helmets, Menpo masks, and other traditional decorative pieces.

Our collection is dedicated to collectors, enthusiasts of Japanese history, and those who appreciate traditional craftsmanship and the visual heritage of the Samurai.

2. What are the Shotokann armour categories?

Our collection is organized into five exclusive categories, established according to the overall construction, materials, craftsmanship, ornamentation, and presentation of each piece:

1. Ashigaru Class – Traditional designs with simpler construction and ornamentation.

2. Warrior Class – More elaborate compositions featuring distinctive decorative elements.

3. Samurai Class – Refined pieces with greater attention to detail and visual complexity.

4. Daimyo Class – Premium collections distinguished by elaborate finishes and imposing presentation.

5. Shogun Class – Our most exclusive category, reserved for exceptional pieces with outstanding craftsmanship and ornamentation.

These categories represent Shotokann's own product classification and are intended to help customers understand the characteristics and positioning of each collection.

3. Are the armours original historical pieces?

No. Our armours are handmade contemporary reproductions inspired by historical Japanese samurai armour, with an excellent level of construction and materials, fully functional. 

They are created to honor Japanese history, traditional aesthetics, and the craftsmanship associated with these remarkable pieces. 

4. What materials are used in the armours?

Materials vary according to the model.

Depending on the design, our armours may incorporate iron plates, robust cords, brocade fabrics, and other ornamental components.

For accurate information, please refer to the individual product description, where the materials and specifications of each model are presented.

5. Are the armours wearable or intended for display?

All our samurai armours are designed to be worn, while also offering an impressive presence as display pieces.

Their traditional construction and carefully crafted details make them suitable both for wearing and for showcasing as part of a collection, adding a distinctive touch to any interior, exhibition space, or collection.

Whether worn or displayed, each armour celebrates the visual heritage and craftsmanship of traditional Japanese samurai attire.

For information about sizing, fit, and adjustment options, please refer to the individual product description or contact our customer support team.

6. Does the armour come with a display stand?

Included accessories vary by model.

Some complete sets include a display stand or cabinet, while other products may be supplied without one. Any included stand, cabinet, storage box, or additional accessory will be specified on the corresponding product page.

Please review the product description carefully before placing your order.

7. Can I customize an armour or Kabuto?

Customization options depend on the model and the manufacturer's capabilities.

Certain details, finishes, colors, and decorative elements may be customized upon request. We may also evaluate special projects based on customer references and design requirements.

For custom requests, please contact us before placing your order so we can confirm feasibility, additional costs, and estimated production time.

8. How long does production and delivery take?

The estimated production and delivery time is 30 to 60 calendar days, depending on the product, customization requirements, destination, and shipping arrangements.

At Shotokann Arts and Crafts, we always strive to expedite production and shipping whenever possible, while ensuring that every piece receives the attention and craftsmanship it deserves.

We never compromise on construction quality or finishing in an effort to reduce delivery times.

Please note that the estimated timeframe is not a guaranteed deadline. Production schedules, international transportation, customs clearance, and unforeseen circumstances may affect the final delivery date.

9. What are the shipping costs?

We offer complimentary express shipping to all countries we serve.

Shipping is provided by Shotokann Arts and Crafts and includes shipment insurance, online tracking, and continuous customer support throughout the delivery process.

Once your order has been dispatched, you will receive tracking information so you can follow its journey until delivery.

Our team remains available to assist you with any questions or concerns regarding your shipment.

Please note that import duties, customs fees, and local taxes are not included in the complimentary shipping service and remain the customer's responsibility, where applicable.

10. Are import duties and taxes included in the purchase price?

Unless expressly stated otherwise, import duties, customs charges, and local taxes are not included in the product price or shipping cost.

These charges are determined by the destination country's authorities and may vary according to local regulations and the value and classification of the imported goods.

Customers are responsible for checking the import requirements applicable to their country before placing an order.

11. What payment methods do you accept?

Available payment methods are displayed during checkout.

The payment options may vary depending on the customer's country, currency, and payment provider.

Please contact our customer support team if you require assistance with an alternative payment arrangement.

12. Do the products has a certificate of authenticity?

Yes. All products have a Digital Certificate of Authenticity, issued by Shotokann Arts and Crafts.

The certificate digitally records the product's identification and relevant specifications, providing customers with a document of reference and authenticity for their collection.

The certificate is delivered in digital format, making it convenient to access, store, and preserve.

Please note that the certificate confirms the product's identification and its association with Shotokann Arts and Crafts. It does not certify that a contemporary reproduction is an original historical artifact or antique.

13. What is your return policy?

Our return policy generally allows customers to request a return within 7 calendar days of receiving their order, subject to the conditions described in our Refund & Returns Policy.

For eligible change-of-mind returns, the product must be returned in its original condition, with its original packaging and included accessories. Return shipping costs are the customer's responsibility, where permitted by applicable law.

Customized or made-to-order products may be subject to additional restrictions once production has begun, where permitted by law.

Nothing in our policy limits mandatory consumer rights applicable in the customer's country.

Please consult our complete Refund & Returns Policy for further details.

14. How can I contact Customer Support?

For questions about our products, customization, orders, or international shipping, please contact us by email:

service@shotokann.com

Our team will be pleased to assist you.

Shotokann Arts and Crafts