Kit de Manutenção para Lâminas Forjadas

SHIPPING AND DELIVERY:

The crafting time for your personalized sword is approximately 15 days. After production, your sword will be shipped directly from Hong Kong, where our forge is located, using the best available air courier at the time.

Shipping Details:

• Delivery Time: The arrival time is between 30 calendar days.
• Tracking Code: We provide a tracking code so you can follow the shipment.

Fees and taxes:

• Import Fee: Customs fees and tariffs vary depending on the country of destination. It is up to the buyer to inform themselves about local import laws and regulations.
• Responsibility: The import fee is not included in the price of the sword. Our store does not participate in or take responsibility for the fees charged by the government.

GUARANTEE:

• Full refund available if you dont receive the order. You will receive full refund if the order don’t be received at the destination address.
• Full or partial refund for product significantly different. You may receive a full refund of your product if this is different from the requested description, or you may opt for a partial refund while retaining the product.

If you are not 100% satisfied with the quality of your purchase from Shotokann, you can return the order. Required for return: Items received unused, undamaged and in original package. Return shipping fee is paid by buyer.

Customer Commitment:

• Full Support: We offer support throughout the entire purchase and delivery process.
• Response Time: We respond to all emails within 1 business day.

Important Note: 

• Possible Delays: Delivery times may vary due to delays in the postal service or in the production of certain customizations.

We are here to ensure an exceptional experience. For more information, please feel free to contact us.

With reverence, Shotokann Team.